Online Social Support: The Interplay of Social Networks and Computer-Mediated Communication

by Antonina Bambina


Nominated for American Sociological Association's (CITASA) Book Award!

"Online Social Support is definitively a work of social science; its quantitative approach to the study of support networks will please readers looking for a statistical overview of the nature of these interactions and those interested in clear and straightforward coding systems for this context ... All in all, Bambina succeeds in her broad goal of extending the study of social support into an online context." - Journal of Language and Social Psychology

"A valuable resource for scholars, support program developers and students attempting to understand advanced computing and communication constructs and those engaged in the provision of online support services." - Journal of Technology in Human Services

"This book’s unique contribution to the current online support literature is [Dr.] Bambina’s application of social network analysis. The introduction of social network analysis shifts conceptual imagery of online support from the group to the network as the domain of analysis. In doing so, the network analysis captures the open and ill-defined boundaries of online support from the closed nature of group membership of the traditional face-to-face support group. The network imagery also shifts theoretical attention from the overall texture of email content to the flows of communications among support group members." - Peter Messeri, Associate Professor of Clinical Sociomedical Sciences and Deputy Chair Doctoral Studies, Sociomedical Sciences, Mailman School of Public Health Department of Sociomedical Sciences, Columbia University


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